FAQ's
Do you have parking?
We sure do! We have a large parking lot with plenty of free parking.
I don't have climbing gear, do you have rentals?
Yes, Just bring yourself and we have all the items available that you need to climb.
Can I wear regular street shoes or climb barefoot?
No and No. To insure that you get the full climbing experience and have the best chance at completing each climb successfully , we require that you wear climbing shoes.
Can I bring my own gear to use?
Yes, you can use all of your own gear. That being said, it is up to the Warehouse ROCKS staff to deem if it is safe to use or not. If we see something that concerns us then we hold the right to refuse your use of that item within the confines of the gym.
I have never climbed before. Do you offer beginners training?
Yes, You can take our beginners instruction that will teach you basic commands, safety, how to tie in as a climber, and how to belay. Please note that it does take some time to teach these skills so please don't be in a rush.
Is beginners training required for Bouldering?
No, anyone is free to jump into our bouldering sections with no experience. That being said, if you would like some instruction, we do have beginners bouldering Instruction that goes over basic movements and technique. Our beginners bouldering instruction normally takes place on our Kilter Board.
Do I need a partner?
If you plan on Top roping then you will need a partner. You can try your luck to see if another person at the gym will be searching for a partner. We suggest posting on our Facebook page to see if you can coordinate with a partner for your desired arrival.
Do I need an appointment?
No, as of now there are no appointments needed.
Do you have private instruction?
Yes, a private training lesson can be arranged with one of our private trainers. Appointments will need to be made in advance with the specific instructor you are interested in.
Can I leave my kids with you and go get a coffee?
Although we love having your kids at the facility, you must stay to supervise your underage children at all times.
Im scared of heights, do I have to go to the top?
We encourage all to push their limits and achieve goals. If you are afraid of heights, then just try to push as far as you can each climb. If you are able to make it just ONE MORE HOLD each time, then you are achieving a new goal. We will try our best to help you through your height concerns!
What should I wear?
Dress comfortable. Dont wear clothes that are too tight and restrictive, but also be careful of wearing baggy items that could become a potential hazard when belaying or during movement.
Are food and drinks available ?
Yes, We will have an assortment of items available for purchase.
Is there storage for my belongings while I am climbing?
Yes, we have secure locker storage available at a first-come, first- serve basis. you must bring your own lock if you would like to lock the Items. Any locks left on at the end of the night will be cut and items will be held for 24 hours, after that they will go into the lost and found. Standard cubby storage is located all over the facility.
Do I have to wear a helmet ?
No, we do not require you to wear a helmet. If you would like to wear a helmet then we will provide one to you as a rental item for no cost. Safety and having our climbers feel comfortable is of paramount concern.
Do I have to wear a shirt?
At this time we do not require shirts. That is subject to change at anytime.
Can I wear Headphones?
WE Do allow headphones in the bouldering areas, as well as the training area. There are no headphones permitted when top roping, regardless of weather you are the climber or belayer.
Do you allow phones for Pictures and Videos?
Yes, we dont mind if you use your phone for pictures or videos. Please use your best judgement with regards to safety. Feel free to ask one of the Warehouse ROCKS employees to snap a picture or video if they are free. Just dont get your feeling hurt if they are busy :)
Do you have a weight limit for Top Roping?
Our Top Rope anchors are made to hold plenty of weight. Our main concerns stem from the proper proportional weight and proper anchoring of the belayer. More important, we want to make sure you are not going to put yourself in the position of getting injured. We have a slab specific wall that is a great starting point for people that feel they are overweight. Our staff will give it our best shot to make sure your experience is enjoyable and you achieve the goals for your visit. Please do not let weight hinder you from trying.
Do you sell Gift Cards?
Yes! Please see any Warehouse ROCKS employee .
Is it worth it to get a membership?
Yes! The value speaks for itself. Just a few visits a month and the membership pays for itself. Not to mention, we have plenty of extra benefits such as early entry for members, and discounts on rentals and retail.
Can I, not being the parent but being a responsible adult sign the waiver for my friends kids?
No, unfortunately you must be the parent or court appointed legal guardians of the minor to sign the legal waivers and forms.
How old does my child have to be to climb ?
Children must be 3 or older to climb.
How old does my child have to be before they can be unattended?
Anyone under the age of 18 must be accompanied by their parent or guardian.